CONVERSATIONAL INTELLIGENCE
Enterprise AI Chatbots: Agents That Execute Actions.
Move beyond generic canned responses. MELOS engineers autonomous conversational agents that securely query live SQL databases, authenticate users, trigger CRM workflows, and resolve 70% of inbound tickets automatically.
Grounded Knowledge (RAG)
Connects directly to your internal Confluence, Notion, PDF policies, and ticketing history with verified citation previews.
Multi-Channel Ingestion
Seamless customer support integration across web widgets, WhatsApp Business, Slack, Microsoft Teams, and Telegram.
Hallucination Firewalls
Strict semantic guardrails and deterministic fallback mechanisms ensuring accurate corporate information at all times.